Return & Exchange Policy
7-Day No-Reason Returns
Within 7 days of receiving your item, you may apply for a no-reason return as long as the product is unused and does not affect secondary sales. Return shipping costs are paid by the buyer.
Quality Issues
If you receive an item with quality issues, please contact us within 48 hours and provide photo or video evidence. Once verified, we will provide a free exchange or a full refund, and we will cover the return shipping costs.
Non-Returnable Conditions
- Failing to contact us within 7 days
- Items that have been used or damaged by the customer
- Missing packaging or accessories that affect secondary sales
Refund Process
After the returned item is shipped back and inspected, we will process your refund within 3 business days. Refunds will be issued to the original payment method.
Contact Us
If you need to request a return or exchange, please reach out to us through the order page on our website or via customer service.